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2025 Family Biz Awards: 4. United Home Experts

United Home Experts provides roofing, siding, windows and painting services to homeowners throughout New England. The company focuses on long-lasting, energy-efficient exterior upgrades and serves thousands of residential customers across Connecticut, Massachusetts and Rhode Island.

Tell us a bit about your recent accomplishments.

In 2024, we expanded our presence in Connecticut by opening a new office in West Hartford, increasing service capacity by 25%.

Our team also completed over 1,200 exterior home projects across the region, with customer satisfaction ratings over 98%. We launched a new customer portal to improve project transparency and communication, and added 12 new full-time staff members to meet growing demand.

Click here to see the rest of the 2025 Family Business Award Honorees

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What are your family values, and how do they contribute to your business success?

Trust, hard work and integrity are at the heart of our family and our business. These values guide every customer interaction and help us build long-term relationships and a strong, unified team culture.

How do you see your business changing in the next five years?

We plan to expand into southern New Hampshire and upstate New York, while continuing to adopt sustainable building practices and investing in smart home exterior technology.

Do you have a business succession plan?

Our succession plan includes gradually transferring operational leadership to the second generation smoothly.

Click here to see the rest of the 2025 Family Business Award Honorees

United Home Experts

CT Locations: Enfield, Cheshire, Norwich, South Norwalk and West Hartford

HQ: Ashland, Mass.

Industry: Home Improvement & Exterior Remodeling

Year Founded: 1998

Family Members Currently Employed: John Dudley, Founder & CEO (Brother); Lori Dudley, Director of Finance (Wife); Molly Dudley, Finance (Sister); Mike Dudley, Home Expert (Brother)

Generation Currently Running Company: 1st

Full-Time Employees: 80

Part-Time Employees: 15

Website: www.unitedhomeexperts.com