Public Service of New Hampshire

AG protests Eversource merger cost recovery

Eversource is trying to recover additional costs stemming from its 2012 merger with NStar, but is battling Attorney General George Jepsen and Consumer Counsel Elin Swanson Katz over the state utility regulator's role in the process.

UI is 2nd best for customer satisfaction; CL&P 2nd worst

The annual national rankings for electric utility business customer satisfaction ranked United Illuminating as the second best utility of its size in the region while Connecticut Light & Power came in at the second worst, according to California survey firm J.D. Power & Associates.

Northeast Utilities to be renamed Eversource Energy

The change means Berlin electric utility Connecticut Light & Power and natural gas utility Yankee Gas will now be known as Eversource Energy as well.

Winter power prices will depend on weather, again

Now is the time for businesses to lock up their winter electricity pricing.
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CL&P, UI rank near bottom in customer satisfaction

The state's two largest utilities, Connecticut Light & Power and United Illuminating, rank near the bottom in the country for residential customer satisfaction, according to California firm J.D. Power & Associates.

NU upgrades storm restoration software

Hartford conglomerate Northeast Utilities has entered into a contract with an Ohio software firm in order to centralize the emergency restoration process for power and natural gas outages.

NU creates two new executive roles

Northeast Utilities has promoted two of its executives into newly created positions that it says will improve the company's operational structure.

CL&P testing outage alert system

Berlin electric utility Connecticut Light & Power is testing a notification system to alert impacted customers whenever an outage occurs and let them know when the lights will come back on.
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NU promotes top execs

Hartford and Boston-based Northeast Utilities said it has promoted three executives from its utility subsidiaries in Connecticut and Massachusetts.

NU maps new Northern Pass route

Northeast Utilities is developing an alternative route for its Northern Pass transmission line in New Hampshire, expecting to unveil the map by the end of the month, according to regulatory filings.
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