Windsor-based financial software and services company SS&C has launched new AI agents aimed at financial services and healthcare companies.
AI agents are autonomous software systems that can plan and execute tasks that could previously have taken human intervention.
The agents have been rolled out for testing to American Life, a provider of annuities and retirement plans based in Nebraska.
SS&C says the agents are designed to simplify complex operations such as credit processing and contract validation.
The news comes as layoffs associated with AI integration are gathering pace. Amazon this week announced 14,000 job cuts across its global corporate workforce. Other cuts have been announced this month by Google, Meta and Paycom.
SS&C says its agents can “help organizations overcome talent shortages and operational bottlenecks securely and at-scale.”
American Life is leveraging and evaluating one of the AI agents to streamline processing within its private credit operations. The agent reviews and updates lengthy loan documents, cutting time and errors associated with manual review.
SS&C says it saw a significant reduction in credit processing times within internal operations by using the technology.