The Connecticut Public Utilities Regulatory Authority is seeking public comment in its ongoing investigation of the electric supplier market.
PURA announced Tuesday a series of public hearings from Feb. 19 to March 3 to solicit input on topics ranging from customer switching practices to marketing conduct to customer notices.
The investigation rose out of an increase in the number of customer complaints against electric suppliers and seeks to review the rules governing the participants in the Connecticut market.
The electric supplier industry rose out of deregulation in Connecticut in 1998, where the state said electric utilities could no longer own power plants. As a result, business and residential ratepayers have the option to go with a standard service utility rate or trying to find a better deal from the more than 40 independent suppliers operating in the state.
