The College Street Music Hall in New Haven will undergo renovations in the coming months to make it more accessible to patrons with disabilities.
The move comes in response to a complaint filed with federal officials. The New Haven Center for the Performing Arts Inc., which owns and operates the facility, reached a settlement agreement with the U.S. Attorney’s office this week to resolve claims that it wasn’t complying with the Americans with Disabilities Act of 1990, the ADA.
While the facility was built before the law’s passage, the theater underwent renovations in 2012, and altered portions must be readily accessible, according to the government.
Connecticut U.S. Attorney John H. Durham said the law ensures that everyone is able to access and enjoy places of public accommodation.
“We appreciate the willingness of College Street Music Hall to increase the accessibility and usability of the theater for individuals with disabilities,” Durham said, in an announcement.
An individual had complained to Durham’s office about lack of accessibility at the music hall, prompting an investigation. Federal investigators conducted a site visit in August 2017.
Under the terms of the agreement, the facility will make several changes within three years, including improving the accessibility of entrances, expanding accessible seating options, adding accessible features to restrooms, and reducing barriers for patrons to access ticket purchases.
The settlement agreement mentions upgrades such as the installation of handrails, automatic door openers, braille signs, additional space for wheelchairs, and an assistive listening system.
Keith Mahler, facility manager, could not be reached for comment.
The College Street Music Hall, which opened in 2015, is located at the site of the former Palace and Roger Sherman Theatres. It was built in 1926 and can accommodate up to 2,000 people, according to the business’ website. It regularly attracts national acts, with Blue Oyster Cult and Death Cab for Cutie among the coming attractions.
The U.S. Attorney’s office has reached multiple settlement agreements with businesses on ADA improvements in the past week, including a restaurant in Brookfield and a grocery store in East Haddam.
Anyone who wishes to make a complaint that a business is not in compliance with the ADA may contact the U.S. Attorney’s office at 203-821-3700.
Contact Michelle Tuccitto Sullo at msullo@newhavenbiz.com
