Icon International

Type of business: Specialized finance and corporate barter

Connecticut employees: 175

Connecticut locations: 1

Headquarters: Stamford

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HR contact: Richard Upton, senior vice president, human resources

Top local executive: John Kramer, president

Founded: 1985

Organizations may question the importance of employee happiness, but Icon believes an employee who is satisfied at work is likely to be far more productive than one who is not.

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“We have worked hard to achieve a positive work environment. We’ve made adjustments each year based on employee feedback and it has paid off in more ways than one,” said Richard Upton, Icon International’s senior vice president of human resources.

“Ironically,” he said, “a number of the things that truly make a difference to employees costs very little. Some of our most important practices are simple, like providing opportunity, stability and fostering collaborative communication.”

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