An annual report issued by the Public Utilities Regulatory Authority shows Frontier Communications has added staff in Connecticut in 2015 and plans to add more positions in 2016. The carrier also plans to improve broadband service for poorer residents in 2016.
PURA’s annual telecom report to the General Assembly said Frontier has hired over 300 people since it bought AT&T’s Connecticut wireline business in December 2014. It expects to hire 150 to 200 new positions in the next two years.
Frontier told PURA the ability of cable companies to use Internet Protocol technology to provide triple play bundles (video, broadband, and voice) has provided customers with significant competitive choices for communication services. That in turn has led to greater demand for broader services.
Frontier has 614,081 telephone access lines in service, not including resold lines or other wholesale lines the report said, as of October 2015. That’s a decline of 68,635 since October 2014.
Changes to the federal Universal Services Fund will help carriers fund the build-out of advanced IP networks to underserved and unserved consumers which would provide advanced levels of Internet access with greater bandwidth speeds to these customer locations. Frontier received over $461,000 in 2015 under the program. The company said it plans to increase the availability of its broadband services to currently unserved or underserved Connecticut consumers within its service area with broadband services at minimum speeds of at least 10 megabit per second downstream and 1 megabit per second upstream.
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