Troy Griffin has been appointed vice president of customer service strategy and operations for Comcast’s Western New England Region, which includes Connecticut, New York, Western Massachusetts and Vermont.
In this role, Griffin will oversee day-to-day management of the company’s local regional call centers located in Enfield and in South Burlington, Vt…
Griffin has over 13 years of experience in the cable industry and has worked in customer service at Comcast for the past nine years. Most recently, he was director of the advanced services call center for Comcast in Largo, Md.
