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FTC expands tech support fraud lawsuit

The Federal Trade Commission has added three new defendants to an ongoing case against a tech support scam with ties to Connecticut.

The scheme allegedly bilked consumers out of tens of millions of dollars by pretending to represent Microsoft, Apple, and other major tech companies.

Back in November, the Connecticut attorney general’s office joined in the FTC action along with the state of Pennsylvania in a request to shut down a tech support scam operating out of Essex and two locations in Pennsylvania that allegedly scammed consumers out of more than $17 million by pretending to represent Microsoft, Apple and other major tech companies.

According to the FTC, new defendants in the case, Innovazion Research Private Limited, Abhishek Gagneja and Rishi Gagneja are alleged to have been part of the operation, playing an integral role in the enterprise that duped tens of thousands of consumers with telemarketing calls, bogus computer popups and online advertisements.

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An amended complaint now alleges that certain defendants engaged in credit card laundering, and certain defendants helped process credit card payments, handled chargebacks, opened bank accounts and conducted other activities on behalf of the other defendants in the case, though they knew, officials allege, that defendants were engaged in illegal telemarketing practices.

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