First Niagara Financial Group Inc. has been honored as a distinguished service provider in small business and middle market banking by global financial services research and Stamford consulting firm, Greenwich Associates.
First Niagara, based in Buffalo, N.Y., was a national award winner in Greenwich Associates’ Small Business Banking Overall Satisfaction and Branch Satisfaction categories.
The bank, which is preparing to merge with NewAlliance Bancorp Inc. in New Haven, also received northeast regional awards in the Treasury Management category for both Small Business and Middle Market Banking.
Greenwich Associates’ annual U.S. Small Business Banking Research Study is based on more than 14,000 interviews with businesses with $1 million to $10 million in annual sales. Its middle market banking study is based on more than 10,000 interviews with businesses with $10 million to $500 million in annual sales.