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Facebook answers CT gripes with changes

Attorney General George Jepsen says Facebook has agreed to several changes to bolster the privacy of its users.

One of the changes, Jepsen said Tuesday, makes it easier for users of Facebook’s social media website to report imposter profiles and for providing instructions to users who wish to opt out of its new “Tag Suggestions” feature.

“Facebook has made significant changes that will provide better service and greater privacy protection to its users, not only in Connecticut, but across the country,” Jepsen said in a statement. “The company has been cooperative and diligent in its response and I look forward to working with them in the future to make sure Facebook users’ privacy is protected, which I believe is our shared goal.”

He said Facebook also added new language and links to one of its user contact forms and automatic email response to help direct users to the correct reporting mechanism when trying to report an imposter or fake profile.

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Jepsen aired the issue in February following complaints from Connecticut users, including a lawmaker who griped about the difficulty she had contacting Facebook and get it to shut down an imposter profile of her that was fraudulently soliciting money. 

The changes made to the contact form, and automatic response should ensure that Facebook users who initially go down the wrong path to report an imposter account do not continue down that mistaken route.

Facebook could not be immediately reached for comment.

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