A New York debt collector fined $100,000 by Connecticut regulators earlier this year has had its penalty reduced to $75,000 after successfully petitioning the state for reconsideration. Banking Commissioner Jorge Perez issued a consent order against Omnipoint Management Solutions LLC of West Seneca, New York, on June 9, vacating a cease-and-desist and civil penalty order […]
A New York debt collector fined $100,000 by Connecticut regulators earlier this year has had its penalty reduced to $75,000 after successfully petitioning the state for reconsideration.
Banking Commissioner Jorge Perez issued a consent order against Omnipoint Management Solutions LLC of West Seneca, New York, on June 9, vacating a cease-and-desist and civil penalty order he had originally issued Feb. 10, according to records from the Connecticut Department of Banking.
Under the consent order, Omnipoint will pay the $75,000 penalty in 12 monthly installments of $6,250, running from June through May 2027, plus $1,600 in back licensing fees.
The original order followed a Department of Banking investigation that found Omnipoint had operated in Connecticut as a consumer collection agency without a license, contacted third parties without debtors' consent, and engaged in conduct regulators deemed harassing — including
calling a hospital's emergency medical phone line to collect a debt after staff told the company to stop.
Omnipoint had failed to respond to a January notice from the department, causing the allegations to be deemed admitted under state law.
On March 2, Shawn Kelley, Omnipoint's president, contacted the department and requested the order be reconsidered. He submitted a two-year history of the company's Connecticut collection activity showing it had worked 465 state accounts without a license between April 2023 and January 2026.
Kelley also provided evidence of corrective actions, including employee discipline, the return of all Connecticut accounts to creditors, revised compliance policies, and new security measures designed to prevent future contact with Connecticut residents.
The commissioner found the showing sufficient to modify the final order. Omnipoint neither admitted nor denied the underlying allegations as part of the settlement.
