Connecticut Attorney General William Tong and officials from 21 other states and counties have joined a lawsuit filed by the Federal Trade Commission alleging Uber Technologies Inc. used unfair and deceptive practices in marketing and selling its Uber One subscription service.
The lawsuit, pending in the U.S. District Court for the Northern District of California, alleges Uber used misleading enrollment, billing and cancellation practices, including negative option marketing tied to free trials that automatically charged consumers who did not cancel.
The complaint also alleges Uber overstated potential savings, made it difficult for users to cancel subscriptions and charged some customers before their billing dates or before free trials ended.
The lawsuit seeks restitution, penalties, costs and an injunction against Uber for alleged violations of the Connecticut Unfair Trade Practices Act and the federal Restore Online Shoppers’ Confidence Act.
Trial is scheduled for February 2027.
The multistate coalition is led by Maryland Attorney General Anthony G. Brown and includes attorneys general from 20 states and the District of Columbia, as well as the Alameda County district attorney.
