The state Office of the Healthcare Advocate says it saved consumers $3.3 million during the first quarter.
Victoria Veltri, the acting state Healthcare Advocate, said the $3.3 million represents the costs of healthcare services, procedures and claims that would have been borne directly by consumers of healthcare, if the agency did not intervene.
Veltri said OHA also experienced a record 760 cases during the quarter. She said the surge in case load is due to a state law that requires insurers to provide OHA’s contact information on denial notices and a federal grant that allows OHA to provide extensive outreach and education on individual’s rights under the Affordable Care Act.
