The Cigna Group on Wednesday announced a five-year initiative aimed at generating $3 billion in savings through greater use of artificial intelligence and automation, workforce efficiencies and changes in how it manages suppliers and vendors.
The Bloomfield-based health insurance and services giant announced the initiative during its 2026 Investor Day.
Dubbed “Accelerate to One,” the program will run through 2030 and is part of Cigna’s broader effort to modernize its operations and improve productivity.
Cigna Chief Financial Officer Ann Dennison emphasized that the $3 billion represents anticipated savings, not spending.
“This is a savings initiative,” Dennison said. “We intend to drive productivity and efficiency from ’26 through 2030 of $3 billion.”
The company said it will focus on three areas:
- The first involves automating and redesigning workflows, including using AI and other technology to digitize front- and back-office activities and streamline processes.
- The second focuses on what Cigna calls “talent effectiveness.” Dennison said the company intends to build a “future-ready workforce” with a more efficient and effective talent base. She did not discuss whether the initiative could result in layoffs or other workforce reductions.
- The third area will target Cigna’s relationships with suppliers, partners and vendors, including more rigorous sourcing, demand planning and relationship management.
Technology and AI will help accelerate the efforts, Dennison said. The company has separately identified greater use of data, technology and AI as a priority for improving health outcomes and operational efficiency.
The initiative is intended to lower Cigna’s costs while also freeing up money for investment, the company said.
“It will help improve productivity, lower our costs to serve, create operating leverage and provide additional capacity for us to invest in growth opportunities,” Dennison said.
Cigna, which is now led by new CEO Brian Evanko who took over as chief executive on July 1, does not plan to reinvest all of the savings. Dennison said some will be invested back into the company, while some will go to “the bottom line.”
Cigna projects adjusted earnings-per-share growth of 10% to 14% annually through 2030 and approximately $50 billion in operating cash flow over the five-year period.
