Bloomfield’s Cigna Global Health Benefits customers can now submit a claim for processing using their Android or Apple smartphones by taking a picture of their claim and submitting it through the Cigna Envoy Mobile App to begin processing it.
A claim submitted through a smartphone is completed within four minutes, on average, whereas a claim submitted online takes an average of 10 minutes according to Cigna data.
In addition to submitting claims through their smartphone, customers can submit claims online at CignaEnvoy.com or in a paper-based mail format.
