Anthem Blue Cross and Blue Shield has again taken the top spot among Connecticut commercial health plans in a frequently cited industry ranking.
The nonprofit National Committee for Quality Assurance (NCQA), which provides accreditation and other services to plans, last week issued its annual ranking of HMO, PPO and Medicare Advantage plans across the country.
On NCQA’s the five-point rating scale, Anthem received a 4.5 in both consumer satisfaction and prevention, and a 4.0 for treatment.
Aetna received the second-best rating in Connecticut, with scores of 3.5, 3.5 and 3.0
NCQA scores plans based on consumer experience surveys, which are validated by federal health regulators; prevention measures, such as the proportion of members who received recommended prenatal care and immunizations; and treatment, a category measuring as the proportion of members who received recommended care for diabetes, heart disease and other conditions.
Measures related to outcomes, such as controlling blood pressure for various health conditions, receive the highest weight in the ranking.
