AAA Northeast has backtracked from a move to stop issuing driver’s licenses for non-members following ongoing discussions with Connecticut administrators, the agency announced.
The company covers Fairfield, New Haven and Litchfield counties.
While the change is effective Monday, Frances B. Mayko, AAA Northeast’s public affairs specialist, said in an email that a decision still looms by the end of the year on how services will be delivered, based on ongoing talks with managers at the state Department of Motor Vehicles.
In early October, AAA Northeast said it would eliminate the service, and when Gov. Dannel P. Malloy called the action unacceptable, AAA Northeast President and CEO Mark A. Shaw affirmed its stance.
http://www.hartfordbusiness.com/article/20161004/NEWS01/161009991
Since then, and notably during talks on Oct. 11 with the state, the parties came to a mutual agreement to have the agency resume services, Mayko said. Malloy’s office confirmed that, saying the state “look[s] forward to our ongoing, future conversations regarding a longer-term arrangement.”
In a published Oct. 7 opinion piece, Shaw said its efforts to collaborate with DMV have in part led to longer lines, a higher percentage of non-members seeking services, and increasing numbers of complaints. Shaw indicated then that the parties are intent on coming up with “creative solutions” to these challenges.
